
Contact

GENERAL QUESTIONS
Do you have questions that are not answered in our information? Then please send us an e-mail with your request to [email protected].
We will get back to you as soon as possible.
QUESTIONS ABOUT TICKETING
Do you have further questions about your ticket that are not yet answered in our information? Our ticket partner TicketPAY will be happy to help you.
Website: www.ticketpay.de
E-Mail: [email protected]
Phone: +49 (0) 2381 – 33 898 44
Alternatively, you can also send us an e-mail to [email protected] . It is important that you always write your order number and the e-mail address you used to purchase the tickets in the subject line. This allows us to better allocate your request and help you more quickly.
MEDIA / PRESS ENQUIRIES
In our media section, you’ll find all the important information, as well as photo and video material and an accreditation form. If you have any further questions, please don’t hesitate to contact [email protected]
SPONSORING & COOPERATION ENQUIRIES
For enquiries about cooperation and/or sponsorship opportunities, please contact [email protected].
RESIDENTS
Du bist Anwohner:in aus Höfen, Zweifelsheim, Puschendorf, Tuchenbach, Pirkach oder Mausdorf? Dann hast du das Recht auf ein Anwohnerticket, welches stark rabattiert ist.
For your discounted tickets, simply send us an e-mail to [email protected]
- Subject: Resident Discount – First and Last Name
- The ticket category you want to have
- Front and back of your ID card
Processing takes 7–10 business days. Applications must be submitted by July 11, 2027, at the latest. Applications received after this date cannot be processed. Tickets are non-transferable and may not be resold. You can also email us at any time with feedback, suggestions for improvement, or complaints.












