GENERAL QUESTIONS

Do you have questions that are not answered in our infos? Then send us an e-mail with your request to office@openbeatz.de. We will get back to you as soon as possible.

QUESTIONS ABOUT TICKETING

Do you have further questions about your ticket that are not yet answered in our infos? Our ticket partner TicketPAY will be happy to help you.

Website: www.ticketpay.de
E-mail: help@ticketpay.de
Phone: +49 (0) 2381 – 33 898 44

Alternatively, you can also send us an e-mail to tickets@openbeatz.de. It is important that you always write your order number and the e-mail address you used to purchase the tickets in the subject line. This will enable us to better allocate your request and help you more quickly. 

MEDIA / PRESS INQUIRIES

In our media section you will find all important information as well as image and video material and an accreditation form. If you have any further questions, please contact press@openbeatz.de.

SPONSORING & COOPERATION REQUESTS

For inquiries about cooperation and/or sponsorship opportunities, please contact kooperation@openbeatz.de.

RESIDENTS

Are you a resident of Höfen, Zweifelsheim, Puschendorf, Tuchenbach, Pirkach or Mausdorf? Then you will receive a 50% discount on your tickets as a small thank you for your understanding in previous years and compensation for minor inconveniences that may have occurred during the festival.

For your discounted tickets, simply write us an e-mail to anwohnerinfo@openbeatz.de with

– Subject: Anwohnerrabatt – first and last name

– Front and back of your identity card

The processing time is 7-10 working days. Applications must be submitted by 15.07.2025 at the latest. Later applications cannot be processed. Tickets are non-transferable and cannot be resold.For feedback, suggestions for improvement or complaints, you can also send us an e-mail at any time.