Contact
GENERAL QUESTIONS
Do you have questions that are not answered in our information? Then please send us an e-mail with your request to office@openbeatz.de.
We will get back to you as soon as possible.
QUESTIONS ABOUT TICKETING
Do you have further questions about your ticket that are not yet answered in our information? Our ticket partner TicketPAY will be happy to help you.
Website: www.ticketpay.de
E-Mail: help@ticketpay.de
Phone: +49 (0) 2381 – 33 898 44
Alternatively, you can also send us an e-mail to ticket@openbeatz.de . It is important that you always write your order number and the e-mail address you used to purchase the tickets in the subject line. This allows us to better allocate your request and help you more quickly.
MEDIA / PRESS ENQUIRIES
In our media area you will find all the important information as well as image and video material and an accreditation form. If you have any further questions, please contact press@openbeatz.de
SPONSORING & COOPERATION ENQUIRIES
For enquiries about cooperation and/or sponsorship opportunities, please contact sarah.bucher@openbeatz.de.
RESIDENTS
Are you a resident of Höfen, Zweifelsheim, Puschendorf, Tuchenbach, Pirkach or Mausdorf? Then you will receive a 50% discount on your tickets as a small thank you for your understanding in previous years and as compensation for minor inconveniences that may have occurred during the festival.
For your discounted tickets, simply send us an e-mail to anwohnerinfo@openbeatz.de
Subject: Resident Discount – First and Last Name
Front and back of your ID card
The processing time is 7-10 working days. Applications must be submitted by 15 July 2025 at the latest. Applications submitted after this date cannot be processed. Tickets are non-transferable and cannot be resold. For feedback, suggestions for improvement or complaints, you can also send us an e-mail at any time.